Driven by our commitment to excellence and continuous improvement and based on feedback from local workforce development boards throughout the state, CareerSource Florida and the Department of Economic Opportunity developed the Continuous Improvement Performance Initiative. The federal Workforce Innovation and Opportunity Act (WIOA) includes Primary Indicators of Performance in which all states are responsible for achieving targeted performance. The measures and components included in the Continuous Improvement Performance Initiative, offer additional measures specifically aligned with the goals and strategies of the State of Florida.

The metrics within the Continuous Improvement Performance Initiative focus on the core services of the network: employment, training and business services.


    • Employment Rate 1st Quarter After Exit: The percentage of WIOA and Wagner-Peyser participants* who exited the system and had certified wages the first quarter after exit.
    • Participant Training Rate: The percentage of WIOA participants* who received training services.
    • Business Penetration: The number of business establishments provided a staff-assisted, high-value service by a local board.

Local workforce development boards receive additional credit for serving individuals with barriers to employment and businesses in up to five targeted industry sectors identified in their local WIOA plans.


Visit the Continuous Improvement Performance Initiative website to learn more about this initiative or contact us at


* Excludes participants served through time-limited special initiative grants that do not include local formula funds (e.g., apprenticeship grants).